This Privacy Policy explains how SpinBob, operated by Win Top Ltd, collects, uses, stores, and shares your personal data when you use our web platform. It applies fully to all players residing in the United Kingdom. Please read it carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account, we ask for information such as your full name, date of birth, email address, and payment details. This is not optional — we need it to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we also handle financial data related to the payment method you choose, whether that is a card, e-wallet, bank transfer, or cryptocurrency. This data is used solely to complete and record your transactions accurately.

We also collect technical data automatically when you use our web platform. This includes your IP address, browser type, device type, and session activity. We use this information to keep the platform secure, detect unusual behaviour, and ensure that pages load and function correctly for you. Cookies help us maintain your session while you are logged in and remember certain preferences. You can manage cookie settings through your browser, though disabling certain cookies may affect how parts of the platform work.

How We Protect and Share Your Data

Your data is transmitted using 256-bit SSL encryption and stored on secure servers with restricted internal access. Only staff members who genuinely need access to your information in order to carry out their role are permitted to view it. We do not sell your data to third parties, and we do not share it for marketing purposes.

There are limited circumstances in which we share your data with external parties. These include payment gateway providers who process your transactions, identity verification services we use to confirm your details, and regulatory or law enforcement authorities where we are legally required to disclose information. In each case, data is shared only to the extent necessary and with parties who are bound by appropriate confidentiality and data protection obligations.

We retain your personal data for as long as your account remains active. Following account closure or a period of verified inactivity, we keep records for the duration required by our licensing authority and applicable financial regulations. Once that retention period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where no legal obligation requires us to keep it. To exercise any of these rights, please contact us through our support channels. We will respond within a reasonable timeframe and, where we are unable to fulfil a request, we will explain why.

If we make any meaningful changes to this Privacy Policy, we will notify you via the email address registered to your account or through a notice on our web platform. Continued use of the platform following such notification constitutes acceptance of the updated terms. If you have questions about how your data is handled, our support team is available to help.